Building Global Bonds One Customer At A Time

Global Business expert, Laurel Delaney speaks of a very helpful information on Building Global Bonds One Customer At A Time.

The relationship between you and your overseas customer shouldn’t end when a sale is made.

If anything, it requires more attention.

Once you’ve completed the initial export transaction, you must expect to provide a broad spectrum of “complimentary” services in order to encourage repeat business. In this article we’ll talk about the kind of follow-up “care and feeding” of customers that will keep them coming back.

The above are her statements I quoted from her article telling us how important it is to bond that relationship with your customer, globally. Below is the summarized key points she presented in the article on the How To's in Building Global Bonds One Customer At A Time.

1. Your customers are your business
2. Keep in touch with your customers
3. Satisfy your customer
4. Deliver on your promises
5. Go beyond expectations
6. Involve your customer
7. Become your customer's partner
8. Exchange information with your customer
9. Arrange introductions for your customer
10. Build interdependency with your customer

Indeed, very important for us to take note of all of the above mentioned tips in global entrepreneurship.

12 Global Small Business Trends To Watch by Laurel Delaney

Below is the summary of key points presented by Laurel Delaney.

1. Embrace the world
2. Export like mad
3. Do whatever it takes
4. Adopt the Outsider Lens
5. Disturb the status quo
6. Lead the way
7. Prove global business is the real deal
8. Set priorities
9. Invest in collaborative innovation
10. Push forward
11. Forget about size
12. Ensure knowledge sharing

Well, guys check out Reimagining the future: 12 Global Small Business Trends To Watch For 2008. for the complete description of each key point.

How to take your Small Business Global

Think taking your small business global is mission impossible? Think again. Communications advances are making globalization a reality, and it's the small business owners of the world who are busting borders and realizing greater growth potential.

So says Laurel Delaney, CEO of GlobeTrade.com and author of Start and Run a Profitable Exporting Business. The way she sees it, never in the history of the world has the entrepreneurial and small business spirit been more alive. That spirit is manifesting in the global marketplace.

The above is quoted from How to Take Your Small Business Global article written by Jennifer LeClaire. There are various points presented where we, global entrepreneurs should take note of. My favorite key point in that article is the Global Virtue - and that is Patience!

Doing Business Internationally - Checklist from AICPA

AICPA stands for American Institute for Certified Public Accountants. I found this article which I believe will be helpful for global entrepreneurs. They categorized it into three on how is it doing business internationally:

1. Conduct Preliminary Market Research
2. Plan the Market Entry
3. Arrange for Distribution

For the extensive list under the above mentioned categories, visit AICPA article about Doing Business Internationally.

Lee Iwan's List of Tips In Doing Business Internationally

I knew this is one very helpful resource I found when I tried to Google about doing business internationally. Here's Lee Iwan Accumulated Experience blog where he listed 7 quick tips in doing business internationally. Just can't forget his fifth tip which he really emphasized - "Be humble...be humble...be humble..."

Inspiring us to be Global!

As described by Anita Campbell, micro-multinationals are start ups and small companies that do business globally right from the start.

I came across with this article from Small Business Trends entitled: Go Global Without Waiting To Grow Up which is really very inspiring for me and to all other aspiring global entrepreneurs out there. The post is way back a year ago that presented to everyone with that high spirit of entrepreneurship - that we can go global without a need to wait or do the traditional way in growing up our business. Really just grateful of how the inclination of business trends imply through the advent of technology!

Things have really changed!

Historically small business has had no chance of competing with large corporations in the marketing area.

The costs of using traditional advertising channels, such as TV and print were high and small businesses couldn't afford to employ the marketing people to do the non-advertising marketing such as PR and promotion.

The emergence of the web in the 90's provided small business the opportunity to get global reach but again the cost of technology solutions and lack of IT people meant that many small businesses established websites that cost a great deal and had little impact.

From the earlier part of this decade things have really changed. Small businesses can now access best of breed software tools and even methods on how to leverage the Web. A change indeed!

Welcome to Globalpreneur!

Globalpreneur is a blog created to help me, a business beginner and all my readers do and expand business internationally. Doing business internationally is indeed a very big challenge for me as a beginner? What do you think? Well, I just wanted to widen my horizon. If others can do it, why can't I?

So guys, join me with my journey. Your participation is very much appreciated and you are very welcome to share your views here in my blog. Let's promote that entrepreneurial spirit in us. Let's begin the change! Definitely, a change for the best!