How You Manage Your Online Reputation?

For an aspiring global small business owner like me, reputation is very important. As of today, online reputation counts the most.

See for example my search term on Google, I searched for "globalpreneur" and here's the returned result. Fortunately, top 1 and 2 in the SERP is my blog. I'm happy about it especially learning I made it on top of SERPs and no awful result pages about my blog.

But what if, a soul - less blogger out there blogged negatively about me? How do you think I should cope up with it?

Well, I'm glad that I found this post from bizsugar - Managing Your Online Reputation is Critical in this Day and Age. Perfect for my quest on strategies and tips on how to manage online reputation. I highly recommend you check it out as well.

How To Effectively Cut Cost In Business?

The global financial crisis does not stop us from either being strong or fearful. It's our choice! But how will you face this global question as well? This global question I am referring to is whether to lay off your employees or not to cut cost in your business.

Susan Reid is right in her article --To Lay Off or Not to Lay Off. That Isn’t the Question.

It shouldn't be the question neither should be the advice of business consultants. The question should be is -- How To Effectively Cut Cost In Business? -- Without hurting the best and most important aspect of business success, our people. Well, you must give some thoughts to this and consider reading Susan's post I cited above.

The economy might be down, but that won't stop AT&T from building out either its network or IBM's.

The continuous downturn of the economy is no longer surprising but this news I recently have read about is surprisingly amazing! Imagine, if other companies are very busy with cutting costs this company is even willing to spend $1 Billion? What? One Billion Dollars?

With a planned expenditure of $1 billion this year, AT&T intends to keep building out its global network -- as well as that of IBM -- while also delivering new services and network-based applications to businesses of all sizes.

Through an expanded agreement with IBM inked in 2007, AT&T and IBM are now teaming up on providing networking and computer-based services and applications to multinational corporations on a platform that increasingly integrates the global networks of both vendors. However, AT&T's $1 billion investment will also support many new services for customers of its own long-time global business network.

For the integrated services from AT&T and IBM, AT&T last year added on-the-ground and networking support in 48 countries and closed more than a dozen new contracts, AT&T said in a statement today.

Read more about this global news here.

Building Global Bonds With Your Customers

Laurel Delaney emphasized in her post --Building Global Bonds One Customer at a Time that our customers are our business! It is very important to build that relationship especially with keeping your customers loyal to you. Meeting with them once in a while is a good idea, but how about if you are doing business globally and your customers are miles and miles away from you. Well, Laurel's post which I cited above in the first statement really helps.

The relationship between you and your overseas customer shouldn’t end when a sale is made.

If anything, it requires more attention.

Once you’ve completed the initial export transaction, you must expect to provide a broad spectrum of “complimentary” services in order to encourage repeat business. In this article we’ll talk about the kind of follow-up “care and feeding” of customers that will keep them coming back.

Well, what are those tips? You have to read it here guys -- Building Global Bonds One Customer at a Time.